Frequently asked questions

At Aunt Fannie's, were only interested in providing you with best products for wellness in home care! Check out our most frequently asked questions to learn more or contact us with specific questions.

Pest Control Spray and Concentrate

How does the BugMD Essential Pest Concentrate work?

At Aunt Fannie's, were only interested in providing you with best products for wellness in home care! Check out our most frequently asked questions to learn more or contact us with specific questions.

What stages of the pest life-cycle does Essential Pest Concentrate treat?

Every stage! This pest control solution is highly effective in eradicating pests at every phase of their life-cycle: eggs, larvae, and adults. Even better, this potent formula has been shown to work on insects that have developed resistance to other insecticides!

How do I dilute the concentrate?

Simply mix Essential Pest Concentrate with 27oz. of cold filtered water and pour it into the reusable “forever” spray bottle. Afterwards, just give it a good shake and you’re ready to go.

My pet accidentally licked the product. What should I do?

BugMD Essential Pest Concentrate is naturally-derived and has not been shown to cause adverse effects on pets — even if they’ve accidentally licked a small amount. However, as a general rule, it’s best to keep out of the reach of animal companions to avoid accidental ingestion in large amounts.

How should I store my BugMD Essential Pest Concentrate? How long is the shelf life?

Every stage! This pest control solution is highly effective in eradicating pests at every phase of their life-cycle: eggs, larvae, and adults. Even better, this potent formula has been shown to work on insects that have developed resistance to other insecticides!

Can I use it to spray on my beddings & clothes directly?

Yes! But we recommend that you apply only a light mist. Always do a fabric test first to see how the material will react to the solution!

What if I’m not happy with it? What is your return policy?

If your experience with BugMD Essential Pest Concentrate has been less than satisfactory, don’t worry. We offer 30-day protection on all orders. Simply contact our dedicated customer service team for a fast, hassle-free return.

How long does it take for BugMD Essential Pest Concentrate to arrive?

All U.S. orders ship in 5-8 business days from our warehouse!

Zap Trap

How does BugMD Zap Trap work?

Zap Trap uses a powerful UV light to lure flying insects into an electric bug zapper. It also includes an LED light mode to fill outdoor spaces with relaxing ambient light. Our solution is a convenient, chemical-free way to keep you safe from mosquitos, moths, gnats, flies, and more.

Can I take BugMD Zap Trap on-the-go?

Zap Trap is ideal for beach trips, camping trips, and other outings. Its compact size makes it perfect for travel — simply toss it in backpacks, purses, or cars for on-the-go protection.


Where should I hang my BugMD Zap Trap?

Zap Trap’s unique handle designs allows you to hang it on any surface you choose, from fences to trees.


How do I maintain my BugMD Zap Trap?
Zap Trap is very easy to maintain. Whenever it’s full, simply wipe-away any deceased bugs with the included cleaning brush.


What if I’m not happy with it? What is your return policy?
If you don’t love your experience with Zap Trap, don’t worry. Every order comes with an ironclad 30-day guarantee. All you have to do is send us an email and our dedicated customer service team will quickly handle your return. For more details, please refer to our Return Policy at the bottom of the page.


How long does it take for BugMD Zap Trap to arrive?
All U.S. orders ship in 5-8 business days from our warehouse in sunny California!

Zapville

How does it work?

This genius, dual-performance light bulb screws into any socket for convenient bug-zapping power. Zapville combines LED light with proven UV science to lure and zap bugs out of commission. And unlike other zappers, Zapville is whisper quiet and chemical-free!

Where can I use ZapVille?

Anywhere you want! ZapVille is designed to fit into any standard light socket — whether it’s on the porch, in the backyard, or even indoors, ZapVille keeps you safe from flying bugs and provides ultra-bright illumination while using 30% less electricity than typical light bulbs.

How do I switch between modes? Can I use the LED and UV at the same time?

Switching between modes is a piece of cake. Simply flip the lightswitch off and on again to toggle between the light modes. You can use both lights — UV and LED — at the same time and still use 30% less electricity than a standard light bulb.

What if I’m not happy with it? What is your return policy?

If your experience with Zapville has been anything less than amazing, don’t worry. We offer a 30-day protection on all orders. Simply contact our dedicated customer service team for a fast, hassle-free return.

How long does it take for BugMD Zapville Bulbs to arrive?

All U.S. orders ship in 5-8 business days from our warehouse!

Pantry Pest Control

How does BugMD Pantry Pest Patrol work?

BugMD Pantry Pest Patrol captures any moth that hides inside our pantries and eats our food. These traps use natural pheromones to lure them into an ultra-sticky PermaGlue trap. Once they land inside, they’re stuck forever.

Where can I use BugMD Pantry Pest Patrol?

Place BugMD Pantry Pest Patrol inside pantries, cupboards, drawers, or any other areas where dry food is stored.

How long does BugMD Pantry Pest Control last?

Each trap should be replaced every 12 weeks, or as soon as it’s full of deceased moths. We recommend checking traps at least once a week.

What if I’m not happy with it? What is your return policy?

If for any reason, you're not thrilled with your BugMD Pantry Pest Patrol experience, don’t worry. We offer an ironclad 30-day satisfaction guarantee on all orders. Just contact our dedicated customer support team for a quick, hassle-free return. For more details, please refer to our Return Policy at the bottom of the page.

How long does it take for BugMD Pantry Moth Traps to arrive?

All U.S. orders ship in 5-8 business days from our warehouse in sunny California!

Closet Moth Traps

How does the BugMD Clothes Moth Boss work?
BugMD Clothes Moth Boss is an all-natural closet moth solution. It’s formulated with special pheromones to lure-in male moths. Once they land inside, the double strength sticky pad traps them for good. Problem solved!

Where should I place my traps?
Clothes Moth Boss should be placed anywhere an infestation near fabric is suspected. The most common areas are inside closets and cabinets.

Are they safe for children and pets?
Clothes Moth Boss is made without harsh chemicals or pesticides, which means they’re perfectly safe. However, we do recommend placing the traps out of reach from children and pets since they contain sticky glue.

How long do the traps last?
Once opened, each trap should be replaced every 12 weeks or as soon as they’re full. We recommend checking on your traps once a week to ensure there’s enough space left inside for more moths to accumulate. Once the trap is full, simply toss it in the trash and replace it with a fresh one.

I accidentally touched the glue! How do I get it off?
Don’t worry, the adhesive used in Clothes Moth Boss is 100% non-toxic. Simply rub it off using vegetable oil or any other skin-safe solution. Afterwards, rinse with soap and water.

Can I use these traps in places other than my closet?
Clothes Moth Boss is made with pheromones which specifically attract closet moths. You can use these traps anywhere you suspect they’re present. If you have food moths in your kitchen, we recommend our Pantry Pest Traps which you can find on the BugMD website.

What if I’m not happy with it? What is your return policy?
If your experience with BugMD Clothes Moth Boss has been less than satisfactory, don’t worry. We offer 30-day protection on all orders. Simply contact our dedicated customer service team for a fast, hassle-free return.

How long does it take for BugMD Essential Pest Concentrate to arrive?
All U.S. orders ship in 5-8 business days from our warehouse!

Solar Lantern

How does Solar Lantern work?

BugMD Solar Lantern is a portable pest zapper with built-in UV and LED lights. It lures in a laundry list of flying insects and effectively zaps on contact. Think of it as the perfect “outdoor companion.”

How do I charge my Solar Lantern?

The Solar Lantern can be charged two ways:

1. The Solar Lantern comes with a USB cable that can be used to connect and charge the device up.

2. The Solar Lantern also comes equipped with a solar panel that harnesses the sun for power. When charging with solar power, place the lantern under direct and unobstructed sunlight to ensure proper and full charging.

How long is Solar Lantern’s battery life?

A fully charged Solar Lantern provides up to 13 hours of pest protection and bright LED illumination.

How do I clean Solar Lantern?

Simply use the included cleaning brush to gently wipe-away deceased insects or debris on the electric grid. The tray at the bottom of the unit can also be removed to access other areas for cleaning. Try to clean your unit at least once a month for efficient operation.

How bright is the LED light?

Solar Lantern’s LED light shines with 60 Lumens of ultra-brightness. It’s perfect for illuminating dark areas while camping or even the backyard.

How many Solar Lantern units should I order?

Each Solar Lantern unit can cover up to 40 square meters. We recommend using 2 or more devices when covering larger locations.

What if I’m not happy with it? What is your return policy?

If your experience with the BugMD Solar Lantern has been less than satisfactory, don’t worry. We offer 30-day protection on all orders. Simply contact our dedicated customer service team for a fast, hassle-free return.

How long does it take for Solar Lantern to arrive?

All U.S. orders ship in 5-8 business days from our warehouse!

 

Squito Stickers

What are Squito Stickers?

Squito Stickers are easy-to-use mosquito repellent patches. They’re perfect for pool days, camping, BBQs, you name it. Best of all, they don’t contain any harsh chemicals at all. Instead, these stickers are made with pure Citronella oil and offer protection for up to 72 hours.

How do I apply a Squito Sticker?

Simply peel a sticker off the sheet and apply it to any clean surface: clothes, bags, hats, and tents are great options. Squito Stickers are also safe to apply directly to your skin. The non-woven nylon fabric slowly releases Citronella Oil to deter any mosquitos in the area for up to 72 hours.

What ingredients are in these stickers?

Squito Stickers contain only 100% natural Citronella Oil. In other words, there are no chemicals or insecticides. They’re completely safe for you and your family.

How often should I change a sticker?

Each Squito Sticker offers up to 72 hours of mosquito protection. However, if the one you’re wearing gets wet, torn, or falls off... just pop on a new one.

What is the resealable pouch for?

Squito Stickers come in resealable pouches to ensure freshness and protection. Always make sure to reseal the pouch after opening to maintain the stickers potency.

How many stickers are in each pack?

Each sticker sheet comes with 6 Squito Stickers wrapped in individual pouches and each box contains 13 sheets. (That’s a total of 78 stickers per box!)

What if I’m not happy with it? What is your return policy?

If your experience with BugMD Squito Stickers has been less than satisfactory, don’t worry. We offer 30-day protection on all orders. Simply contact our dedicated customer service team for a fast, hassle-free return.

How long does it take for BugMD Squito Stickers to arrive?

All U.S. orders ship in 5-8 business days from our warehouse!

Bed Bug Blocker

How does BugMD Bed Bug Blocker work?

Bed Bug Blocker helps trap any bugs climbing up and down your bed with its double-wall design. It has a textured outer surface that bugs can climb onto and a slippery inner surface to keep them from climbing out. Best of all, these traps go to work instantly and can alert you of any possible infestations.

Where can I use BugMD Bed Bug Blocker?

These traps are designed to catch bugs climbing up and down your bed. However, they can also be used on the legs of sofas, chairs, dressers, drawers, and other furniture.

Is Bed Bug Blocker safe to use around kids and pets?

Definitely! BugMD Bed Bug Blocker doesn’t use any harsh chemicals. However, we do recommend that you keep close supervision when used near your kids and pets since the blockers are uncovered and open.

How often should I be checking my blockers?

We recommend checking your Bed Bug Blockers at least once a week to monitor infestations. If there are bugs captured, make sure to dispose of them in a tightly sealed bag.

How do I clean and reuse my blockers?

Simple! Make sure to throw away all collected pests first and then wash your blockers with soap and water. Rinse off thoroughly and allow it to dry fully before using again.

What if I’m not happy with it? What is your return policy?

If your experience with BugMD Bed Bug Blocker has been less than satisfactory, don’t worry. We offer 30-day protection on all orders. Simply contact our dedicated customer service team for a fast, hassle-free return.

How long does it take for BugMD Bed Bug Blockers to arrive?

All U.S. orders ship in 5-8 business days from our warehouse!

Termination Station

How does the BugMD Termination Station work?

BugMD Termination Station uses a unique combination of light and heat to attract insects of all kinds. Once they take the bait, the bugs are instantly trapped on a sheet of ultra-sticky PermaGlue. Termination Station has two different light modes: white and purple. The white light attracts fleas, mites, moths, and other creepy crawlies. While the purple UV light lures mosquitoes, gnats, flies, and other flying insects.

How often should I change the PermaGlue sticky pad?

Great question! Once the sticky pad inside your Termination Station becomes full with deceased insects — simply toss it in the trash and replace it with a new one.

Can I use Termination Station around my children & pets?

Absolutely. Termination Station doesn’t use any chemicals or other harsh ingredients. There’s no strong odors either. It uses a powerhouse combo of heat and light to attract pests and instantly traps them in PermaGlue.

How big of an area does it cover?

Termination Station can attract pests up to 30 feet away in any direction. Just place it on a hard surface and the light will lure-in any creepy crawly invading in the area.

What if I’m not happy with it? What is your return policy?

If your experience with Termination Station has been less than satisfactory, don’t worry. We offer 30-day protection on all orders. Simply contact our dedicated customer service team for a fast, hassle-free return.

How long does it take for BugMD Termination Station to arrive?

All U.S. orders ship in 5-8 business days from our warehouse!

Termination Station Refill Pads

How does the BugMD Termination Station work?

BugMD Termination Station uses a particular combination of light and heat to lure in insects of all kinds. Once lured, the bugs are trapped in a sheet of powerful “perma-glue.” Termination Station has two different kinds of light it can emit: white and purple. The white light attracts fleas, mites, moths, and other insects. The purple light lures mosquitoes, gnats, flies, and other flying insects. Plus, both modes have a nighttime option where the light is far dimmer.

What stages of the pest life-cycle does Termination Station treat?

Every stage! BugMD’s pest control solution is highly effective in eradicating pests at every phase of their life-cycle: eggs, larvae, or adults.

Can I Use Termination Station Around My Children & Pets?

Absolutely. Termination Station doesn’t use any chemicals or poisons. There’s no odor either. It uses a powerhouse combo of heat and light to attract pests and keeps them stuck with “perma-glue.”

How Far Away Does It Work?

Termination Station can attract pests up to 30 feet away in any direction. Just place it on the floor and the warm lightbulb will “call” the nasty bugs. They’ll jump off your dogs and couch and head right into the trap.

What if I’m not happy with it? What is your return policy?

If your experience with BugMD Essential Pest Concentrate has been less than satisfactory, don’t worry. We offer 30-day protection on all orders. All you have to do is send us an email and our dedicated customer service team will help you. For more details, please refer to our Return Policy at the bottom of the page.

How long does it take for Termination Station Pads to arrive?

All U.S. orders ship in 5-8 business days from our warehouse!

No Fly Zone Refill

How does the BugMD Termination Station work?
BugMD Termination Station uses a particular combination of light and heat to lure in insects of all kinds. Once lured, the bugs are trapped in a sheet of powerful “perma-glue.” Termination Station has two different kinds of light it can emit: white and purple. The white light attracts fleas, mites, moths, and other insects. The purple light lures mosquitoes, gnats, flies, and other flying insects. Plus, both modes have a nighttime option where the light is far dimmer.

What stages of the pest life-cycle does Termination Station treat?
Every stage! BugMD’s pest control solution is highly effective in eradicating pests at every phase of their life-cycle: eggs, larvae, or adults.

Can I Use Termination Station Around My Children & Pets?
Absolutely. Termination Station doesn’t use any chemicals or poisons. There’s no odor either. It uses a powerhouse combo of heat and light to attract pests and keeps them stuck with “perma-glue.”

How Far Away Does It Work?
Termination Station can attract pests up to 30 feet away in any direction. Just place it on the floor and the warm lightbulb will “call” the nasty bugs. They’ll jump off your dogs and couch and head right into the trap.

What if I’m not happy with it? What is your return policy?
If your experience with BugMD Essential Pest Concentrate has been less than satisfactory, don’t worry. We offer 30-day protection on all orders. All you have to do is send us an email and our dedicated customer service team will help you. For more details, please refer to our Return Policy at the bottom of the page.

How long does it take for Termination Station Pads to arrive?
All U.S. orders ship in 5-8 business days from our warehouse!

BuzzShield

How does the BugMD Buzz Shield work?

BugMD Buzz Shield is a powerful, all-natural bug spray that instantly repels mosquitoes, flies, gnats, and other flying insects. The potent ingredients — Lemongrass Oil and Vanillin — are derived straight from Mother Nature for safe, effective relief.

Where can I spray BugMD Buzz Shield?

You can spray Buzz Shield on any area of exposed skin to enjoy up to 8 hours of worry-free protection. You can even spray it on fabrics like furniture and strollers to create a “bug barrier.”

Does BugMD Buzz Shield leave residue on the skin?

Nope, Buzz Shield absorbs into your skin quickly and leaves no oily or greasy residue behind. The soothing ingredients in this skin-friendly formula won’t cause any irritation either.

What if I’m not happy with it? What is your return policy?

If your experience with BugMD Buzz Shield has been less than satisfactory, don’t worry. We offer 30-day protection on all orders. Simply contact our dedicated customer service team for a fast, hassle-free return.

How long does it take for BugMD Buzz Shield to arrive?

All U.S. orders ship in 5-8 business days from our warehouse!

Pest Detect

How does the BugMD Pest Detect work?
BugMD Pest Detect uses a powerful UV light to lure flying insects into an electric bug zapper. Once the light attracts mosquitoes, moths, flies, and gnats, the zapper fries them instantly. Our solution is a convenient, chemical-free way to remove bugs from outdoor spaces.

Can I take BugMD Pest Detect on-the-go?
BugMD Pest Detect is ideal for beach trips, camping trips, and other outings. Its compact size makes it perfect for travel — simply store it in backpacks, purses, or cars for on-the-go protection.

Where should I hang my BugMD Pest Detect?
Mount BugMD Pest Detect in a sunlit area to make sure it will charge properly during the day. It’s simple to hang on any surface you choose, from walls to fences.

How do I maintain my BugMD Pest Detect?
Luckily, BugMD Pest Detect is very easy to maintain. Whenever it’s full, simply remove any dead bugs with the included cleaning brush.

What if I’m not happy with it? What is your return policy?
If your experience with BugMD Pest Detect has been less than satisfactory, don’t worry. We offer 30-day protection on all orders. All you have to do is send us an email and our dedicated customer service team will help you. For more details, please refer to our Return Policy at the bottom of the page.

How long does it take for BugMD Pest Detect to arrive?
All U.S. orders ship in 5-8 business days from our warehouse!

Flea + Tick Concentrate

What is the Flea + Tick Concentrate by BugMD?

Regularly cleaning and checking your pet’s body, beds, toys, clothes, and the places they frequent might not be enough to prevent fleas and ticks from infesting your pet. That’s why you need a reliable and safe treatment that can efficiently keep them away from your animal companions. BugMD’s Flea + Tick Concentrate is an essential oil-based formula that effectively kills fleas and ticks lounging around your pet’s fur. We utilized all-natural clove and cottonseed oil to eliminate these parasites because both of these ingredients have potent killing properties that get rid of fleas, ticks, mites, and other insects upon contact without harming you and your pets. It’s free of toxins and harmful chemicals and is a safer alternative to pills and collars. BugMD’s Flea + Tick Concentrate can be easily used as a pre-treatment before your animal’s bath time and it can also be sprayed directly on your pet’s beds, cages, and toys!

What makes Flea + Tick Concentrate better than other formulas in the market?

BugMD’s Flea + Tick Concentrate is formulated using only all-natural ingredients making it a safer alternative when dealing with fleas and ticks that are pestering your animal companion. It lessens the risk of them having allergic reactions or inhaling harmful chemicals that other formulas in the market might contain. The Flea + Tick Concentrate is also multipurpose. It effectively kills parasites latched onto your pet’s body and can also be used to treat pet beddings, cages, kennels, carriers, toys, and other pet areas.

What if my pet accidentally licks the concentrate?

Don’t worry! The Flea + Tick Concentrate is made from 98% naturally derived and human-grade ingredients so it’s non-toxic and safe. However, we still recommend keeping them from ingesting the solution as it contains clove seed oil that, when ingested in extremely large amounts, may cause irritations to pets.

Is the Flea + Tick Concentrate safe around kids?

Definitely! The Flea + Tick Concentrate is made with only all-natural ingredients and does not contain Sodium Lauryl Sulfate (SLS) which is a common cause of allergic reactions.

How often should I use the Flea + Tick Concentrate?

We recommend that you include the Flea + Tick Concentrate into your regular fleas and ticks prevention treatment plan to ensure proper protection for your pet. Because your pets are furred animals, there is a high percentage that these parasites will latch onto them every chance they get. That’s why it’s important to use the concentrate regularly so that these fleas and ticks won’t ever stand a chance!

Can I use the concentrate as a laundry additive for treatment?

To use the Flea + Tick as a laundry additive to treat pet beddings and toys, add 1-2 capfuls of the Flea + Tick Concentrate to your normal laundry detergent and use the hottest water possible as appropriate for the fabrics being washed. Dry normally, adding an extra 30 minutes using the “High” setting, if possible. After washing/drying, store clean articles only in places that have been thoroughly cleaned, vacuumed, and treated with the BugMD Flea + Tick solution.

Pest Blaster Kit

How does the Pest Blaster work?
The Pest Blaster is a pest control treatment system designed to be used together with our Essential Pest Control Concentrate, a potent bio-based pest killer that works on a broad spectrum of outdoor pests and eliminates adult bugs, their larvae, and even their eggs. The Pest Blaster can be used to easily and effectively spray the solution on your lawns or in any outdoor area with pest infestation such as on walls, structure foundations, lawns, and many more. The Pest Blaster Pest Control set comes with a reusable mixing bag and a duo sprayer that makes clearing the perimeter of your home of unwelcome pests quick and hassle-free!

How much BugMD Essential Pest Control Concentrate do I need to fill the Pest Blaster?
The Pest Blaster reusable bag can hold up to 3 liters of solution. It will need 11oz of BugMD Essential Pest Control Concentrate to fill, which is about three full concentrate bottles. Simply pour the concentrate into the bag, fill the rest with water, shake thoroughly, and start spraying.

Can I use it to treat ornamental or edible gardens?
Yes! To treat ornamental and edible gardens, you will first want to test a few leaves prior to treatment to ensure that the plants are not sensitive to the natural ingredients of the BugMD Essential Pest Control. After testing, you can now thoroughly apply the product to both upper and lower leaf surfaces, stems and branches until uniformly wet, but not to the point of runoff.

How do I store the Pest Blaster?
To store after using, simply spray the remaining liquid out of the sprayer and dip tube before storing to avoid leakage, or remove the sprayer unit completely and reseal the bag with the twist cap. If you are storing the unit for a longer period, remove the batteries of the spray attachment to avoid damaging the apparatus.

Can I store any unused formulas?
Any unused formula can be saved for your next treatment cycle. Simply save the cap and seal the reusable formula bag tightly before storing it. We recommend using any remaining formula within 1 month of mixing.

How should I store my BugMD Essential Pest Concentrate? How long is the shelf life?
Keep your BugMD spray solution and concentrate bottle tightly closed and stored in a cool, dark place, away from direct sunlight. With proper storage, our products have a shelf life of 2 years.

What are the specifications of the Pest Blaster?
The Pest Blaster has a 6v Min-Motor Powered Gear Pump that uses 4 pieces of AA, 6V, 4Ah battery. The reference flow of the sprayer is 260ml/min for the stream spray and 160ml/min for the mist spray.

Sticky Stakes

How many sticky stakes should I get for my home?
We recommend getting at least one BugMD Sticky Stake for every two plants in your garden. For indoor plants, we recommend at least one Sticky Stake per pot.

How do BugMD Sticky Stakes Work?
BugMD Sticky Stakes work by mimicking an insect’s food source. The bright yellow daffodil design of a BugMD Sticky Stake is irresistible to hungry pests. Insects are drawn to the trap, but once they land, the perma-glue surface won’t let them escape.

What happens if I don’t like them? Is there a return policy?
The vast majority of BugMD Sticky Stake customers report superb protection against aphids, fungus gnats, mosquitoes, and other bothersome pests. However, if you’re not 100% pleased with your purchase, we’re proud to offer a 30-Day Satisfaction Guarantee. Just send us an email or call our toll-free support line, printed on every box of BugMD.

Who designs your products?
All of our products are developed by a team of specialists who care about eco-friendly methods of pest control. They are made with love, right here in sunny California!

How long does it take for BugMD Sticky Stakes to arrive?
All orders ship in 5-8 days from our US warehouse!

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